Privacy Policy

1. Introduction

AC TechConnect (“AC TechConnect,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, contact us, or otherwise interact with us online, how we use and share that information, and the choices you have.

This policy applies to our website and the online forms on it. It does not cover information we process on behalf of clients while delivering services under a written agreement; that information is governed by the terms of the applicable agreement.

2. Information We Collect

Information you provide to us

When you submit our contact form or email us, we collect the information you choose to share, such as:

• Your full name
• Email address and phone number
• The content of your message, including any details about your business, systems, or project needs

Information collected automatically

When you browse our website, we and our service providers automatically collect certain technical information, including:

• Your IP address (which is also recorded when you submit the contact form)
• Browser type, device type, operating system, and screen size
• Pages visited, links clicked, scrolling and mouse movements, time spent on pages, and the referring website
• Approximate location derived from your IP address

Some of this information is collected through cookies and similar technologies. See our Cookie Policy for details.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and discuss potential services
• Provide, operate, and maintain our website
• Understand how visitors use our website so we can improve its content, navigation, and performance
• Protect our website and forms against spam, fraud, and abuse
• Comply with legal obligations and enforce our Terms of Service

We do not use the information you submit through our website to make automated decisions that produce legal or similarly significant effects about you.

4. Third-Party Services We Use

Our website relies on the following third-party services, which may collect information directly from your browser under their own privacy policies:

• Google reCAPTCHA – protects our contact form from spam and automated abuse. reCAPTCHA collects hardware and software information and sends it to Google for analysis. Use of reCAPTCHA is subject to the Google Privacy Policy and Terms of Service.
• Microsoft Clarity – helps us understand how visitors use our website through usage analytics, heatmaps, and session replays. Clarity captures how you interact with pages (such as clicks, scrolling, and mouse movements) using cookies and similar technologies. For more information, see the Microsoft Privacy Statement.
• Content delivery networks – fonts, icons, scripts, and images on our website are delivered by third-party providers (such as jsDelivr, unpkg, Font Awesome, Google, and Unsplash). When your browser requests these files, the provider receives your IP address and basic browser information.

Our website also links to our social media profiles and to the websites of affiliates, including ZuraMedOps. Those sites are operated independently and have their own privacy practices.

5. How We Share Information

We do not sell your personal information, and we do not share it for cross-context behavioral advertising. We share information only as described below:

• Service providers – with vendors who host our website, process form submissions, provide analytics, or deliver email, and only as needed to perform those services for us.
• Affiliates – with our affiliated companies, such as ZuraMedOps, when your inquiry relates to their products and you have asked us to connect you.
• Legal reasons – when required by law, regulation, legal process, or a governmental request, or when we believe disclosure is necessary to protect the rights, property, or safety of AC TechConnect, our clients, or others.
• Business transfers – in connection with a merger, acquisition, financing, or sale of all or part of our business, subject to this policy.
• With your consent – in any other case where you have directed us to share it.

6. Data Retention

We keep contact form submissions and related correspondence for as long as needed to respond to you and manage any resulting business relationship, and afterwards for as long as reasonably necessary for record-keeping, legal, or dispute-resolution purposes. Analytics data is retained by our analytics providers according to their standard retention periods. When information is no longer needed, we delete or anonymize it.

7. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect the information we collect, including encrypted (HTTPS) connections to our website. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. Please do not send sensitive information—such as passwords, payment card details, or protected health information—through our contact form.

8. Your Privacy Rights and Choices

Depending on where you live, you may have the right to:

• Request access to the personal information we hold about you
• Request that we correct inaccurate information
• Request that we delete your personal information
• Object to or restrict certain processing, or withdraw consent where processing is based on consent
• Receive a copy of your information in a portable format
• Not be discriminated against for exercising any of these rights

Residents of certain U.S. states (such as California) and visitors from the European Economic Area, the United Kingdom, and similar jurisdictions may have additional rights under local law. To exercise any of these rights, email us at support@actechconnect.com. We may need to verify your identity before responding, and we will respond within the time required by applicable law.

You can also control cookies through your browser settings, as described in our Cookie Policy.

9. International Visitors

We are based in the United States, and the information we collect is processed and stored in the United States and in other countries where our service providers operate. These countries may have data-protection laws that differ from those in your country. By using our website, you understand that your information may be transferred to and processed in these locations.

10. Children’s Privacy

Our website is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. If we make material changes, we will provide a more prominent notice on our website. We encourage you to review this policy periodically.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Email: support@actechconnect.com
• Phone: +1 516-972-6824 / +1 677-229 7591
• Online: Contact Us